SENIOR GEOLOGY SPECIALIST

Summary
  • The RFD team in Kuala Lumpur is looking for Senior Geologist to lead technical sales as well as provide technical support to our existing Clients in the Asia PAC region.
  • Key role in ensuring high quality of service, via delivering consultancy projects as well as providing on-site support and technology implementation services to our existing and potential clients in the region.
  • Reports directly to Regional Manager.
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Staff

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Experience

7+ Years

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Minimum Education

Bachelor/ M.Sc. degree

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Location

Kuala Lumpur

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Posted

19/02/21

Responsibilities
  • Research new leads and business opportunities for G&G.
  • Managing the initial technical presales and giving software presentation to RFD’s potential clients.
  • Coordination with 1st and 2nd line support in the development center when necessary.
  • Set up meetings between client’s and company’s practice leaders/principals.
  • Managing software trainings and evaluation projects.
  • Manages coaching and mentoring to junior staff.
  • Leads in software deployment projects at client sites.
  • Investigates, analyzes, resolves and prepares reports on moderate to complex client tickets via telephone, email or on-site visits.
  • Ensures service quality and pre-emptively informs development team when potential issues arise.
  • Develops, implements and documents best practice policies and procedures for new projects or initiatives.
  • Proactively visits clients to discuss software related issues, including defects, workarounds and emergency fixes, providing information detailing the history, resolution, and status.
  • Initiates and leads client conference calls on topics of key interest such as new features, upgrade advice, product usage tips.
  • Prioritizes issues and works with commercial and technical members.
  • Explains multi-product, multi domain workflow concepts and relevant data model characteristics to clients when required.
Requirements
  • Minimum Bachelor/ M.Sc. degree and 7 years’ of relevant experience.
  • Well-developed Geology technical skills and experience within the areas of field exploration, development, production and well planning / execution.
  • Good working knowledge of geophysics, petrophysics, reservoir geology and dynamic reservoir disciplines for effective collaboration.
  • Ability to integrate effectively across disciplines and communicate uncertainties (risks and opportunities).
  • Good team player
  • Ability to manage high workload and several tasks simultaneously.
  • Responsible and structured.
  • Strong verbal and written communication skills in English and effective interpersonal skills required.
  • Software skills to the requirements: Static simulators (Petrel, tNavigator or similar).