• Technical Business Development Specialist for Rock Flow Dynamics (RFD) team based in Kuala Lumpur.
  • The RFD team in KL is responsible in establishing sales and support, ensuring high quality service delivery via consulting projects, on-site support and technology implementation services to existing and potential clients in the region.
  • Reports directly to Regional Manager





7+ years


Minimum Education

Degree level education or equivalent



Kuala Lumpur




  • Research new leads and business opportunities
  • Managing the initial technical presales and giving software presentation to all RFD’s potential clients
  • Coordination with 1st and 2nd line support in the development center when necessary
  • Set up meetings between client’s and company’s practice leaders/principals.
  • Managing software trainings and evaluation projects
  • Deep understanding of the market
  • Perform dynamic data, data analysis and recommendation on how to implement results into the subsurface models
  • Construction and maintenance of integrated subsurface models
  • Understands the principles of Field development, reservoir management, well and reservoir surveillance, production optimization, reserves estimation and reporting
  • Interaction across multiple disciplines, not only within the Reservoir Development team, but also across the company and with our licensed partners and the relevant authorities
  • Manages coaching and mentoring to junior staff
  • Provides extended on-site support and consulting at client offices, maintaining a professional image
  • Leads in software deployment projects at client sites
  • Investigates, analyzes, resolves and prepares reports on moderate to complex client tickets via telephone, email or on-site visits
  • Ensures service quality and pre-emptively informs development team when potential issues arise
  • Actively participates in the local and global conferences and external events
  • Develops, implements and documents best practice policies and procedures for new projects or initiatives
  • Proactively visits clients to discuss software related issues, including defects, workarounds and emergency fixes, providing information detailing the history, resolution, and status
  • Initiates and leads client conference calls on topics of key interest such as new features, upgrade advice, product usage tips
  • Prioritizes issues and works with commercial and technical members
  • Effectively uses designated business systems
  • Understands and utilizes the correct problem escalation procedures
  • Explains multi-product, multi domain workflow concepts and relevant data model characteristics to clients when required
  • Adheres to all standards of confidentiality and security
  • Maintains a broad knowledge of state-of-the-art computer technology, equipment, and systems; participates in professional development activities as appropriate
  • Minimum M.Sc. degree and 7 years of relevant experience
  • Well-developed reservoir technical skills and experience within the areas of field development, production and well planning / execution
  • Strong skills and experience within areas such as integrated network modelling, PVT, well test analysis, special core analysis, is positive
  • Good working knowledge of geophysics, petrophysics, reservoir geology and drilling disciplines for effective collaboration
  • Ability to integrate effectively across disciplines and communicate uncertainties (risks and opportunities)
  • Good team player
  • Ability to manage high workload and several tasks simultaneously
  • Responsible and structured
  • Strong verbal and written communication skills in English and effective interpersonal skills required
  • Software skills to the requirements: Reservoir simulators (Eclipse, tNavigator or similar) and pre- and post-processing software for modeling (Petrel RE or similar).